CustomersWhen you subscribe to our Products, we ask for your name, address, email address, and payment information. We only collect your payment information when you decide to purchase our Products so that we can complete your order. Credit card payments are transmitted to and processed and stored by
Stripe, a third party payment processor. Please visit the payment processor’s website to see its privacy policy.
UsersCustomers, as required by the nature of their relationship with Users, may collect personal information from Users, such as names and email addresses and may provide this information to Same Side Selling Academy in order for the User to access our Products.
When you access our Products, we record information such as the date, time and name of the Session your computer accessed. We will also collect your computer’s IP address. We do this to make it easier for you to use our Products. Collection of this information enables us to show you the next Session in a series, to re-start a Session where you left off, and determine if you have completed a course or quiz.
We retain a User’s information for the Customer’s subscription term.
Website VisitorsIf you are simply visiting our Website and are not a Customer or User, we collect your IP address and set cookies so that we are able to determine if you’ve visited our Website before and the nature of any interactions.
Notice, Access, and ChoiceWe acknowledge that you have the right to access your personal information. If requested to remove data we will respond within a reasonable and any legally mandated timeframe. If you are an employee of an entity that has contracted with us (or other User who is not our Customer), you should contact your employer (or the Customer at whose request you are using our Products) in order to access your personal information.
Customers, if you receive a data-access request from a User about whom we host data and you would like our assistance in responding to that request, please contact us as described below. We will respond to requests within 30 days of receipt.
We will not share any User data collected by us with third parties except as expressly provided below, unless the Customer directs us to do so and has the appropriate authorization to do so. We may transfer personal information to companies that help us provide our service. These companies are authorized to use personal information only as necessary to provide services to us.
These services may include:Fulfilling orders and delivering packages
Payment processing
Providing customer service
Sending marketing communications
Fulfilling subscription services
Conducting research and analysis
Providing cloud computing infrastructure
We will retain personal data we process on behalf of our Customers for as long as needed to provide services to our Customers. Same Side Selling Academy will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We collect information for Customers, and have no direct relationship with the Users whose personal data we process. If you are a non-customer User and would no longer like to be contacted by us, please contact the Customer that you interact with directly.